Internet/Equipment Information

What hardware and software will I need?
Minimum Requirements
IBM Compatible Apple/Mac
Operating System Windows XP SP2 Mac OSX v10.1.5
Computer Processor 1 GHz CPU Processor Speed PowerPC G3 CPU
Computer Memory 512 MB RAM
Internet Connection 56k modem or better
Graphics 256 Color Monitor/Graphics Card
Screen Resolution 800x600

Recommended Requirements
IBM Compatible Apple/Mac
Operating System Windows XP SP3 Mac OSX v10.3
Computer Processor 2 GHz CPU Processor Speed PowerPC G4 or Greater
Computer Memory 1 GB RAM
Internet Connection High-Speed Internet Connection
Graphics 32bit color Monitor/Graphics Card
Screen Resolution 1024x768

Note:
Run the Rio Salado Tech Check to ensure that your computer is ready for an online class.

Common Needs for Both Platforms

  • PC Users: Internet Explorer 6 SP1 or higher. Free Internet Explorer download
  • Mac Users: Internet Explorer 5.2.3, Opera or Safari – There are some HTTPS site that doesn’t always work with safari.
  • A reliable Internet Service Provider
  • Antivirus software that is consistently updated against the latest threats
  • Pop-up blockers either disabled during coursework or configured to allow pop-ups from riosalado.edu and rio.maricopa.edu
  • Firewalls either disabled during coursework or configured to fully trust riosalado.edu and rio.maricopa.edu
  • Sun Java Virtual Machine 6 or greater. Test your computer
  • Additionally, you will need to have access to our web-based email system to send and receive e-mail messages, to participate in group discussions, and to post or send assignments. Some corporate networks block web-based email for security reasons.
Note:
Once you have accessed your email account, it is very important that you send a message to your instructor letting him/her know that you are able to send and receive email.

How do I get access to online courses?

  • You will be responsible for obtaining your own Internet Service Provider.
  • The provider cost is an additional cost; it is not included in the cost of the class.

Do I need to be a proficient Internet user to take this course?

  • No, but you may experience the usual growing pains or "learning curve" that accompanies learning something new.
  • Be patient and don't be afraid to ask for assistance.
  • You should know basic word processing, how to send and receive mail, how to file and retrieve documents, and how to follow links on the WWW.
  • Additionally, when you access your class, you will have a course orientation manual available to you online.

How do I get assistance when I am having a problem?
Visit the Technology Support Helpdesk for information on technology support availability.